Salus Mobile requirements
Overview
Salus Mobile works anywhere your device has an internet connection. Forms and documents you've already opened are cached, so you can still access them without a connection. On a slow or limited data connection, switching your device to airplane mode can help, since load screens are often just waiting on a sync attempt.
Login Details
How you get access to Salus Mobile depends on your role:
Company Admin
Access is provided by Salus Support via email, or upon request.
We recommend Company Admins use Salus Desktop for administrative work. Salus Mobile does include additional Admin features and permissions, but Desktop is easier to navigate for that kind of work.
Foreman, Safety Advisor, Worker
Access is provided by your Company Admin. You'll typically get an email with a link to download the app and set up your login. You can also initiate this yourself by downloading the app first and setting yourself up.
Use it when: setting up a new team member on Salus Mobile.
Device Requirements
Android
Minimum Android 8.0. Minimum 6GB of system RAM, 8GB or more recommended.
Apple/iOS
Minimum iOS 15. Minimum 4GB of system RAM, 6GB or more recommended.
These are minimums. We recommend as new a device and OS version as possible for the best experience.
What Happens Next
Once you're set up, related articles below cover offline access in more depth, including exactly what can be created offline and how syncing works, plus how to troubleshoot a form that won't sync.
Frequently Asked Questions
What are the minimum OS requirements for Salus Mobile?
Android needs 8.0 or newer, with a minimum of 6GB of RAM (8GB or more recommended). iOS needs 15 or newer, with a minimum of 4GB of RAM (6GB or more recommended). We recommend as new a device as possible either way.
Should Company Admins use Salus Mobile or Salus Desktop?
We recommend Salus Desktop for administrative work. It's easier to navigate for that purpose, even though Salus Mobile includes some Admin-level features too.
Can I use Salus Mobile without an internet connection?
Yes, for forms and documents you've already accessed and cached. See "Offline Access in SALUS" for full details on what works offline.
What if a form gets stuck and won't sync?
See "Offline Troubleshooting" for how to identify and resync a stuck form.