Inbox Overview (Mobile)
Inbox is where you keep up with corrective actions assigned to you and messages sent by others in your company. Notifications are turned on by default for every worker, and can be turned off individually from a worker's profile settings if needed.
Interface
Actions Required / Unread
Two toggleable filters at the top of the feed, each showing a count. Tap Actions Required to see only corrective actions assigned to you, or Unread to see only items you haven't opened yet.
Feed
Shows both messages and corrective actions together, grouped by date. A corrective action includes a flag icon, ticket number, completion status, and comment count. Once completed, it stays visible in the feed with its status updated. A message shows the sender, a short title, and any tagged site.
New Notification (bell icon)
Lets you send a notification to a site or specific workers, with options to tag its type and location.
Filter icon
Opens Filter notifications by, letting you filter the feed by Site or Type. Use Reset Filter to clear both.
Frequently Asked Questions
Do completed actions disappear from my Inbox?
No. A completed action stays in the feed, but its status updates to reflect that it's done.
What's the difference between the Actions Required and Unread filters?
Actions Required shows only corrective actions assigned to you. Unread shows only items, messages or actions, that you haven't opened yet.
Can I turn off notifications?
Yes. Notifications are on by default, but they can be turned off individually from a worker's profile settings.
Can I filter my Inbox to just one site?
Yes. Use the filter icon and select a Site under "Filter notifications by."
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